Job Description

Location: Nashua, NH
Work Arrangement: Hybrid – 75% in office at onset

The Operations Coordinator role is the backbone of our daily business functions. In this position, you will bridge the gap between logistics, finance, professional services, research & development, sales, and general operations. You will be responsible for providing various teams with the equipment, materials, and information they need to succeed.

This role requires a high degree of organization and planning, the ability to develop, implement, and refine workflows, and comfort working in a fast-paced environment that requires quick pivots between diverse tasks and departments.

Key Responsibilities

Technology

Work within the Enterprise Resource Planning (ERP) system to complete purchasing workflows, collect data, and store information on proprietary and third-party products
Identify and drive process improvements within the ERP
Use Microsoft Excel, PowerPoint, and other tools to summarize data, prepare forecasts, and communicate insights

Supply Chain & Inventory Logistics

Identify new and supplementary vendors to meet business needs; establish professional relationships through pricing and term negotiations, profile setup, and technical discussions
Assist with planning, logistics, and procurement of components to support inventory builds
Monitor stock levels, review relevant data (e.g., stock reports, pricing), and prepare reports for stakeholders
Participate in inventory counts, receipts, and shipments

Financial Administration

Update costs of commercial off-the-shelf (COTS) equipment, inventory bills of materials (BOM), and other pricing inputs
Prepare purchase orders; ensure proper review and approval; adjust timelines for forecasted or unconfirmed spend (e.g., RFQs)
Match and reconcile vendor bills against purchase orders in the accounting system
Reconcile credit card expenses and prepare spend analyses
Identify opportunities for cost savings and process efficiencies
Participate in the budgeting cycle

Cross-Departmental Support

Support facility operations, including purchasing supplies, coordinating inventory movement, and handling facility communications
Liaise with product managers to gather technical specifications, product limitations, and other factors impacting purchasing decisions
Align purchase orders with Finance team cash flow goals; maintain short-, medium-, and long-term forecasts
Understand the sales pipeline and its impact on inventory and purchasing needs
Coordinate with the professional services team on order logistics, timing, and component requirements
Collaborate with IT leadership to manage software renewals and license allocations
Perform other duties as assigned

Qualifications & Skills

Strong organizational skills with the ability to communicate details clearly and promptly
Ability to multitask and prioritize across multiple departments
Analytical mindset with attention to detail
Self-driven with a focus on continuous improvement
Intermediate to advanced proficiency in Microsoft Excel
Experience working within an ERP system for logistics and/or finance
Ability to lift up to 50 pounds

If you are interested in applying to this position, please email your resume to careers@clearballot.com with the position title in the subject line.

Role Overview

Location: Nashua, NH
Work Arrangement: In-person

As a Junior QA Engineer, you'll work with the QA team to test voting software on voting machines and on consumer-off-the-shelf (CoTS) hardware. We have many complex integrations to test. You’ll also write documentation – a lot of it: test cases, Confluence articles, and supporting documents for certification. This is NOT a remote position. Four days a week in the Nashua, NH office is required.

Key Responsibilites

Perform manual testing on voting hardware and plan and write test cases in Jira's Requirements Traceability Matrix (RTM).
Communicate bugs, issues, enhancement requests, and complaints to the rest of the team and document them in Jira.
Collaborate with other teams including Engineering, Design, Training, and Services.
Perform CoTS hardware testing and configuration.
Validate technical documentation to ensure conformance to system requirement specifications and applicable regulations.
As part of a small team, creatively fill needs as they are identified.
Be available for on-site or remote support to jurisdictions on Election Day.

Requirements

Qualified candidates will have demonstrated the following skills and experience, or the aptitude to develop them:

1–2 years of experience in manual testing.
Able to work in-office 4 days per week (this role tests on physical hardware in the QA lab).
Solid writing skills, including the ability to document test cases that will be used by third-party organizations.
Fluent English communication (written and verbal).
Experience writing manual test cases, bug reports, and how-to articles.
Passion for finding bugs and tricky edge cases, a problem-solver's mentality, and a desire to take ownership of product quality.

Nice to Have

Experience with Jira.
Exposure to testing software within a hardware environment.
Experience with Unix platforms, MySQL, and backend logs.

Salary and Benefits

We believe that our people's wellbeing and development are key to our success, and we offer benefits with this in mind, including:

Competitive salary
Generous vacation days
Life and medical benefits
Stock options

You Should Join Us If

You like learning about new domains and enjoy unraveling and documenting complex concepts.
You’re excited by the opportunity to see what happens behind the scenes at an election by supporting our customers in person.