Job Description

Location: Nashua, NH
Work Arrangement: Hybrid – 75% in office at onset

The Operations Coordinator role is the backbone of our daily business functions. In this position, you will bridge the gap between logistics, finance, professional services, research & development, sales, and general operations. You will be responsible for providing various teams with the equipment, materials, and information they need to succeed.

This role requires a high degree of organization and planning, the ability to develop, implement, and refine workflows, and comfort working in a fast-paced environment that requires quick pivots between diverse tasks and departments.

Key Responsibilities

Technology

Work within the Enterprise Resource Planning (ERP) system to complete purchasing workflows, collect data, and store information on proprietary and third-party products
Identify and drive process improvements within the ERP
Use Microsoft Excel, PowerPoint, and other tools to summarize data, prepare forecasts, and communicate insights

Supply Chain & Inventory Logistics

Identify new and supplementary vendors to meet business needs; establish professional relationships through pricing and term negotiations, profile setup, and technical discussions
Assist with planning, logistics, and procurement of components to support inventory builds
Monitor stock levels, review relevant data (e.g., stock reports, pricing), and prepare reports for stakeholders
Participate in inventory counts, receipts, and shipments

Financial Administration

Update costs of commercial off-the-shelf (COTS) equipment, inventory bills of materials (BOM), and other pricing inputs
Prepare purchase orders; ensure proper review and approval; adjust timelines for forecasted or unconfirmed spend (e.g., RFQs)
Match and reconcile vendor bills against purchase orders in the accounting system
Reconcile credit card expenses and prepare spend analyses
Identify opportunities for cost savings and process efficiencies
Participate in the budgeting cycle

Cross-Departmental Support

Support facility operations, including purchasing supplies, coordinating inventory movement, and handling facility communications
Liaise with product managers to gather technical specifications, product limitations, and other factors impacting purchasing decisions
Align purchase orders with Finance team cash flow goals; maintain short-, medium-, and long-term forecasts
Understand the sales pipeline and its impact on inventory and purchasing needs
Coordinate with the professional services team on order logistics, timing, and component requirements
Collaborate with IT leadership to manage software renewals and license allocations
Perform other duties as assigned

Qualifications & Skills

Strong organizational skills with the ability to communicate details clearly and promptly
Ability to multitask and prioritize across multiple departments
Analytical mindset with attention to detail
Self-driven with a focus on continuous improvement
Intermediate to advanced proficiency in Microsoft Excel
Experience working within an ERP system for logistics and/or finance
Ability to lift up to 50 pounds

If you are interested in applying to this position, please email your resume to careers@clearballot.com with the position title in the subject line.

Job Description

Location: Nashua, NH
Work Arrangement: In-person

The Manufacturing Engineer provides engineering support for the development, production, testing, and continuous improvement of voting equipment and related products. This role works closely with Manufacturing, Engineering, and Quality to ensure products are manufactured safely, efficiently, consistently, and in accordance with approved engineering and quality requirements.

KeyResponsibilities

Provide engineering support for new and existing products throughout development, production, testing, and significant product or process changes.
Support the transition of new products and designs into production and provide hands-on engineering support to manufacturing personnel.
Identify documentation impacts resulting from product changes and drive appropriate content updates through collaboration with subject matter experts and hands-on work with ClearVote equipment
Develop clear, accurate, and user-focused documentation for both internal and external audiences
Integrate screen captures, diagrams, and visual aids into documentation to improve usability and understanding
Provide engineering support for new and existing products throughout development, production, testing, and significant product or process changes.
Support the transition of new products and designs into production and provide hands-on engineering support to manufacturing personnel.
Troubleshoot manufacturing, assembly, testing, tooling, and product issues; identify root causes, recommend solutions, and communicate risks affecting quality or production schedules.
Develop, maintain, and improve manufacturing processes, work instructions, SOPs, test methods, equipment requirements, and inspection procedures.
Identify opportunities to improve quality and efficiency while reducing defects, scrap, rework, recurring issues, and production delays.
Review and support implementation of ECOs, MCOs, BOMs, drawings, specifications, and other engineering or manufacturing changes, ensuring appropriate documentation, approval, communication, and traceability.
Investigate defects, product failures, process deviations, and nonconforming material; maintain NCM documentation and support root-cause analysis, corrective actions, and effectiveness verification.
Maintain product, component, and configuration traceability through the ERP system and ensure manufacturing activities use approved documentation and current revisions.
Support quality audits, inspections, process validations, design/manufacturing reviews, and other quality and engineering activities.
Perform occasional PCB repair and rework, including soldering, component replacement, and electronic troubleshooting.
Train manufacturing personnel on procedures, equipment, inspection methods, engineering requirements, and process changes.
Collaborate across Engineering, Manufacturing, Quality, and other teams to support production and continuous improvement initiatives.

Core Competencies

Strong attention to quality and detail, effective technical communication, teamwork, continuous improvement, problem-solving, and the ability to manage multiple priorities and deadlines.

Work Environment

This position works in both engineering office and manufacturing environments and requires regular hands-on interaction with production personnel and equipment. The role may require extended standing or walking, use of hand tools and test equipment, PPE, and handling of products, components, fixtures, and manufacturing equipment.
Bachelor’s degree in Manufacturing Engineering, Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical field, or equivalent combination of education and relevant experience.
3+ years of manufacturing engineering or related production engineering experience.
Experience supporting manufacturing operations, troubleshooting production issues, and implementing process improvements.
Experience working with engineering documentation, including BOMs, drawings, specifications, work instructions, and engineering/manufacturing change orders.
Knowledge of root-cause analysis, corrective actions, nonconforming material, and quality improvement processes.
Experience working with ERP or manufacturing systems for product, component, and configuration traceability.
Ability to read and interpret technical drawings, schematics, and manufacturing documentation.
Hands-on mechanical and/or electronic troubleshooting experience.
PCB soldering, repair, or rework experience preferred.
Strong problem-solving, communication, organizational, and cross-functional collaboration skills.
Ability to work effectively in both office and hands-on manufacturing environments.

You Should Join Us If

You enjoy learning new domains and translating complex concepts into clear, accessible documentation for diverse audiences.
You’re excited by the opportunity to support election operations and work directly with customers during critical moments.
You thrive in collaborative environments and enjoy working cross-functionally with technical and non-technical teams.
You can work from the Nashua office .

If you are interested in applying to this position, please email your resume to careers@clearballot.com with the position title in the subject line.